DR. RAANA AFZAL, UMEMA SYED, SAJJAD AHMED. Analysis of Digital Communication as a Tool for Customer Relationship Management (CRM) in Pakistan during Covid-19. Journal of Mass Communication Department, Dept of Mass Communication, University of Karachi, [S. l.], v. 28, n. 1, 2023. DOI: 10.46568/jmcd.v28i1.302. Disponível em: http://jmcd-uok.com/index.php/jmcd/article/view/302. Acesso em: 15 feb. 2025.